Order Tracking

1. Order Confirmation

Once your order has been successfully placed, you will receive a confirmation email containing a summary of your purchase.

2. Order Shipment

As soon as your order has been prepared and shipped, you will receive a second email including your tracking number and a tracking link so you can follow your package in real time.

3. Track Your Order

You can track the progress of your order at any time using the tracking link provided in your shipping confirmation email.

Please note that tracking information may take 24 to 72 hours to become available after your order has been shipped.

4. Tracking Updates

Tracking information is not always updated immediately. This is normal and depends on the shipping carrier.

If your tracking has not been updated after 5 to 7 business days, please contact our customer support team.

5. Package Marked as Delivered but Not Received

If your package is marked as delivered but you have not received it, please:

• Check around your property, mailbox, or with your neighbors;
• Contact your local shipping carrier;
• Reach out to our customer support team if the issue remains unresolved.

6. Customer Support

If you have any questions regarding your order tracking, please contact us at:

📧 lecocondorboutique@gmail.com

Our customer support team will respond within 24 to 48 business hours.