Delivery policy
Shipping Policy
Last updated: June 11, 2026
Below you will find important information regarding our shipping process and delivery fees. We offer worldwide shipping and are committed to making your shopping and delivery experience as smooth and transparent as possible.
If you have any questions, our customer support team is always happy to help.
1. Processing Time
Once your order has been placed, please allow 1 to 3 business days for processing.
- Orders placed from Monday to Thursday are generally processed within 1 business day.
- Orders placed on Friday evening, weekends, or public holidays will be processed on the next business day.
Processing includes order verification, quality inspection, and packaging before shipment.
2. Shipping Time
After your order has been processed and shipped, estimated delivery times are:
- European Union: 6–15 business days
- Rest of the World: 8–15 business days
Delivery times are estimates and may be extended due to circumstances beyond our control, including:
- Carrier delays;
- Customs clearance procedures;
- Peak holiday seasons;
- Severe weather conditions.
Orders are shipped from our main fulfillment center to ensure product availability and competitive pricing.
A tracking number will be provided once your order has been dispatched.
3. Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery destination.
Any applicable customs duties, import taxes, or local fees are the responsibility of the customer.
4. Placing an Order
To place an order:
- Add your desired items to your shopping cart;
- Proceed to checkout;
- Carefully review your shipping information before confirming your purchase.
Incorrect or incomplete shipping details may result in delivery delays or failed deliveries.
5. Payment Methods
We accept the following secure payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- Other payment methods available depending on your country
All transactions are protected using SSL encryption to ensure secure payment processing.
6. Shipping & Order Tracking
Once your order has been shipped, you will receive a confirmation email containing:
- Your tracking number;
- A link to track your package in real time.
If your delivery experiences a significant delay, our customer support team will be happy to assist you.
7. Delivery Delays
While we make every effort to deliver your order on time, delays beyond our control may occur due to shipping carriers, customs inspections, weather conditions, or other exceptional circumstances.
If you have any questions regarding your order, please contact us at: